Every company needs an awesome business phone service

  • Address: 36 NE 2nd St Miami, FL 33132
  • Phone: 1-305-529-3787

Frequently asked questions about your Go4connect Virtual PBX Cloud Phone system.

  • Go4connect Virtual PBX is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and collaboration.
  • With Go4connect Virtual PBX, you can easily connect your office, remote and mobile employees under one phone system, regardless of their location.
  • Unlike expensive, conventional phone systems, Go4connect Virtual PBX is purchased, activated, set up, and managed online, which means we manage it and you use it. By eliminating the need for complex hardware, lengthy installation, and technical expertise, you get the functionality and flexibility to easily connect with customers without high costs or hardware hassle.
  • With one flat, predictable monthly fee, no contracts, and zero setup costs, Go4connect Virtual PBX makes your business communication easy, affordable, and accessible from your home, office, or wherever you need to be.
  • Set up your phone system to work the way you do
  • Connect your office, remote employees and mobile users under one phone system.
  • Easily support multiple locations, move from one location to another, or instantly add new users.
  • Change answering and forwarding rules online, anytime, anywhere.
  • Integration with existing phones or mobile devices.
  • Never miss a call or fax
  • Be connected to your phone system in and out of the office.
  • Customers can reach you or your employees, wherever you are.
  • Get your voice and fax messages anytime, from anywhere.
  • Easy collaboration from anywhere, any device
  • Never miss an important face-to-face meeting with HD video conferencing.
  • Unlimited audio conferencing.
  • Simple, all-inclusive pricing for assured low monthly cost
  • Reduce ongoing operating costs.
  • Unlimited minutes means you never have to worry about overage charges.
  • You use it, we manage it
  • No complex hardware or on-site PBX to install or maintain.
  • One provider for business communications—voice, fax, text, online meetings, audio conferencing..
  • 24/7 customer support.*
“Cloud-based” means that the core technology infrastructure and global network providing the business phone and fax system functionality is located in our multiple secure data centers and delivered to your business over the web. This eliminates the need for capital investment and the hassle of installing and managing complex hardware in your office.
How much does Go4connect Virtual PBX cost?
Go4connect Virtual PBX offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business, including a cloud-based business phone system, phone and fax service with unlimited calling and faxing anywhere in the US and Canada, online meetings and conferencing, advanced call management, auto attendant, and more.

Go4connect Virtual PBX comes with a free 30-day trial period, so there’s no risk in purchasing and trying it for your business. The phones can also be returned for a full refund within 30 days (must be in good condition, complete with all original materials). For more information about the terms and conditions related to phone purchases, please see See Terms and Conditions of Sale of Hardware.
No. There are no setup or activation fees.
You can purchase as many lines as you need for your business. We have a number of affordable packages to choose from, and additional lines can also be purchased. For additional details, visit Go4connect Virtual PBX Plans and Pricing
To purchase more than 20 lines, please contact a Go4connect Virtual PBX sales rep at 305-529-3787.
Please contact sales for estimated shipping costs and delivery options
No commitment is required. You can pay as you go (month-to-month) and cancel at any time. Any devices purchased need to be returned in useable condition for a refund within 30 days of the purchase date. For more information about the terms and conditions related to phone purchases, please see See Terms and Conditions of Sale of Hardware.
Currently, Go4connect only accepts checks and credit cards for payment. We will make available additional forms of payment in the future and notify customers when available.
On June 3, 2005, the Federal Communications Commission (FCC) mandated that all internet phone service providers interconnected to the public switched telephone network offer e911 as a standard element of their residential and business offerings.
The Federal Universal Service Fund subsidizes telephone service in rural and low-income areas. On June 21, 2006, the FCC voted unanimously to require all interconnected Voice over Internet Protocol (VoIP) services that connect to the public-switched telephone network to contribute to this Fund (USF). This tax changes every quarter.
Simply call us at 305-529-3787, select option 2 and speak with one of our friendly customer service representatives. Please be ready to verify your account number and billing information as it appears on your account.
Yes. You can transfer (port) your existing toll-free or local phone numbers to Go4connect.
The porting process takes approximately 2-4 weeks and is dependent on how quickly your current provider releases the phone numbers. Unfortunately, we cannot help expedite the porting process.
The number you receive upon sign-up is your own toll-free or local number. If you have paid for at least one month of service and your account is active and in good standing, you may keep your numbers. There is no charge for transferring out numbers. Your account must remain active and in good standing during the number porting process.

PBX stands for Private Branch Exchange, which is a private telephone network used within a company or organization. The users of the PBX phone system can communicate internally (within their company) and externally (with the outside world), using different communication channels like Voice over IP, ISDN or analog. A PBX also allows you to have more phones than physical phone lines (PTSN) and allows free calls between users. Additionally, it provides features like transfer calls, voicemail, call recording, interactive voice menus (IVRs) and call queues.

Traditional PBXs would have their own proprietary phones, such that there would be a way to re-use these phones with a different system. This means that we either have system-lock-in (we are bound to the same system because changing system means also changing phones, which makes it prohibitively expensive to break away) or vendor-lock-in (we are bound to the same vendor because the phones are only usable with systems from the same vendor, sometimes only within a particular range of systems).

Time and technology, however, have changed the consumer telephony landscape, with the flag-bearer being the Open-Standards-based IP PBX. The point of the “IP” in this new era is that the phone calls are delivered using the Internet Protocol as the underlying transport technology.

PBX phone systems are available as hosted or virtual solutions and as on-premise solutions to be run on your own hardware.

With a traditional PBX, you are typically constrained to a certain maximum number of outside telephone lines (trunks) and to a certain maximum number of internal telephone devices or extensions. Users of the PBX phone system (phones or extensions) share the outside lines for making external phone calls.

Switching to an IP PBX brings with it many benefits and opens up possibilities, allowing for almost unlimited growth in terms of extensions and trunks, and introducing more complex functions that are more costly and difficult to implement with a traditional PBX, such as:

  • Ring Groups
  • Queues
  • Digital Receptionists
  • Voicemail
  • Reporting
Go4connect On Premise PBX has established itself as the leading IP-PBX provider, ticking all the checkboxes for any business looking for enterprise-grade features.

Yes. Go4connect offers a variety of options for you to expand your international presence.
Your account and phone number are activated immediately and your phones will arrive in 5-7 business days (depending on shipping method).
There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased Go4connect Virtual PBX, it’s instantly activated, so you can immediately receive calls and customize your Auto-Receptionist, answering rules, and virtual extensions from your online account.
We also have Account Specialists available to help you set up your system and show you how easy it is to use the advanced call management features.
No additional telephone lines, PBX hardware, or installation are needed. Go4connect will work with any high-speed, stable internet connection and requires a minimum of 64 kbps of bandwidth per call. You need a router that will make the internet connection available to your phones/devices.
For best voice quality, we recommend a router that is QoS (Quality of Service) enabled. By configuring your QoS router to prioritize the voice traffic over other internet traffic, you’ll experience better voice quality when your internet is being used for other activities (e.g., downloading large files, watching online videos, etc.).
To ensure voice data can flow through your network router, we recommend enabling port triggering from within your router’s configuration pages.
If using IP phones, enable port triggering:
5060-5090, Type: UDP
8891 Type: UDP
10000-20000, Type: UDP
Using your dedicated local number and password, you can log in at Go4connect.com by clicking on Login in the top right corner of the home page.
You have the option of purchasing business-class IP phones and devices for your business phone system.